Customers found engaging in activities prohibited by this acceptable use policy can be liable for service suspension and account termination. In extreme cases, we may be legally obliged to report such customers to the relevant authorities.

We provide our facilities with the expectation that your usage matches the “business as usual” scope outlined in your agreement. If usage is considered excessive, additional fees may be charged or capacity restricted.

We are opposed to all forms of abuse, discrimination, rights infringement, and any action that harms or disadvantages any group, individual, or resource. We expect our customers and their end-users to interact with our Products in the same spirit.

Customers are responsible for their own actions and for the actions of anyone using our Products with their permission. This includes unauthorised use resulting from failing to implement reasonable security measures.

By accepting Products from us, customers agree to ensure adherence to this policy by anyone using the Products as their end-users. Complaints regarding customer or end-user actions will be forwarded to the nominated account contact.

If a customer—or anyone using our Products via that customer—violates this policy, we may terminate the associated Products or account, or take any other remedial action deemed appropriate without notice. To the extent permitted by law, no credit is provided for service interruptions resulting from policy violations.

The following sections describe activities that are strictly prohibited when using our Products.

Our Products must not be used to transmit, distribute, or store material that violates any applicable law. This includes, but is not limited to:

1. Material protected by copyright, trademark, trade secret, or other intellectual property right used without proper authorisation.
2. Material that is obscene, defamatory, constitutes an illegal threat, or violates export control laws.

Customers are solely responsible for all material they input, upload, disseminate, transmit, create, or publish through our Products, including obtaining legal permission for its use.

Our Products must not be used to send unsolicited bulk or commercial messages (“spam”) in violation of applicable laws. This includes sending spam, soliciting customers from spam sent by other providers, or collecting replies to spam.

Our Products cannot be used for unconfirmed mailing or telephone lists. Subscribing addresses or numbers without permission, or retaining unverified data, is prohibited. All messaging lists hosted by us must be “confirmed opt-in,” with express permission records kept for the lifespan of the list.

Purchasing or using third-party email or telephone lists intended for spam or unconfirmed messaging is not allowed.

This policy applies to any messages sent via our Products or any network that directs recipients to a site hosted through our Products.

Our Products must not be used to advertise, transmit, or otherwise make available any software, program, product, or service designed to violate this policy or the policies of other providers. Examples include facilitating spam, network sniffing, packet spoofing, flooding, mail-bombing, and denial-of-service attacks.

Accessing any account or electronic resource without authorisation (“hacking,” “cracking,” “phreaking,” etc.) is prohibited, as is intentionally or recklessly introducing viruses or malicious code into our systems.

Activities designed to harass, threaten, or discriminate against individuals or groups—including hate speech and denial-of-service attacks—are strictly forbidden.

Other unethical or exploitative activities include:

1. Obtaining (or attempting to obtain) services from us with the intent to avoid payment.
2. Using our facilities to obtain services from another provider with the intent to avoid payment.
3. Unauthorised access, alteration, or destruction (or any attempt) of information about our customers or end-users by any means or device.
4. Using our facilities to interfere with network usage by other customers or authorised individuals.
5. Publishing or transmitting content that incites violence, depicts violent acts, depicts child pornography, or threatens anyone’s health and safety.
6. Any act or omission that violates consumer protection laws and regulations.
7. Any violation of a person’s privacy.

Our Products cannot be used by any person or entity associated with illegal gambling, terrorism, narcotics trafficking, arms trafficking, or the proliferation or use of nuclear, chemical, or biological weapons. This includes any affiliation with groups supporting such activities.

Impersonating Gleeboard Ltd, claiming an exaggerated business relationship, or implying ownership of our property (including Products and brand) to gain service, custom, patronage, or user trust is prohibited.