You decide what is optional

Open Account and scroll to Privacy preferences to control:

• Product analytics: optional app-interaction and performance data used to improve the product.
• Diagnostic reporting: optional diagnostic details used to investigate reliability problems.
• Marketing: optional communications and marketing notifications from Silly Robot Cards.
• Meta ad measurement, where offered in the app: a separate choice to share activation and verified purchase signals, plus required app and device information, with Meta. On iOS it also requires Apple tracking permission. It is off by default and applies to this account on this device.
• Aggregate ad measurement, where offered on iOS: a separate opt-in for Apple's limited install and purchase-category attribution reports to the ad network, such as Meta, and aggregate reporting to us. It does not use an advertising identifier or require Apple tracking permission. It is off by default and applies to this account on this device. Turning it off stops new conversion updates; Apple may still deliver reports already scheduled.

Turning an optional choice off stops new optional event collection on that device. If account-level server sync is unavailable, the app shows that the change is pending and keeps it available for retry. A requested account-level opt-in stays inactive until the server confirms it. The separate ad-measurement choices are stored on the device. On iOS we may offer those choices after your first saved card. You can decline, and the app stays usable. Ad-measurement choices do not accept AI processing or change analytics, diagnostic or offers/reminders preferences. Essential account security, AI card processing you request, order fulfilment, fraud prevention, and legal records are not optional because the selected feature cannot work without them.

• Data copy: email privacy support at the address below to request a portable copy.
• Delete: request account deletion from Account → Data & account.
• Correct: update available account or address details in the app, or contact us.
• Marketing email: use the unsubscribe link in a message or contact us.

If you cannot access the app, email [email protected]. We may ask you to verify your identity before providing, correcting, exporting, or deleting account data.

In either mobile app, open Account → Data & account and request account deletion. If you cannot use the app, email [email protected] to request deletion of your Silly Robot account and associated data. We may ask you to verify your identity.

The request covers your account profile, uploaded photos, saved cards, and likeness data. Records needed for legal, accounting, fraud prevention, or security purposes may be retained: order, payment, refund, tax, and fulfilment records for up to seven years, and resolved moderation or privacy-operation audit records for up to two years. Active legal or security holds and rotating encrypted backups may delay removal of some data. The Privacy Policy explains these exceptions; we confirm completion using the contact linked to your account, or through privacy support when no contact is linked.

Read the full Privacy Policy for data categories, processors, retention, international transfers, and regional rights.